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FREQUENTLY ASKED QUESTIONS

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Pleated Fabric
  • How does the self-guided Reformer Pilates system work?
    ORA Pilates offers a unique system where you can select from a range of 350+ instructor lead workouts from our touch screen digital library and perform them at your own pace on our state-of-the-art Reformers. Just bring along your wireless Bluetooth headphones and connect to your individual kiosk and you're ready to go!
  • Do I need to book in advance?
    Each class does require a booking. We make this as easy as possible with our app but do require the booking to confirm your spot.
  • Can anyone do Reformer Pilates?
    Reformer Pilates is for everyone who meets our safety criteria, which we take seriously. Before you can enjoy the freedom of working out on your terms, we require a brief review of your health, medication use, and physical capacity for self-guided exercise. We welcome individuals 18 years and older to join our diverse range of classes tailored to various skill levels. And before your first session, we'll ask you to fill out a waiver form, ensuring you're ready to embark on your Pilates journey with peace of mind.
  • How long are the self-guided sessions?
    Each class varies in length from 5 minutes to 50 minutes and you can pause the class at any time.
  • Can I do Reformer Pilates if I'm pregnant?
    Our class range includes options safe for pregnancy, with details in each class description for any special instructions or modifications. For personalized guidance for those starting out or concerned, a one-on-one instructor may be your best option before beginning at ORA Pilates.
  • Are there any age restrictions for using the studio?
    We welcome members 18 years of age and older. We believe in providing a safe and effective workout environment, and this age policy ensures that all members can confidently engage in self-guided sessions with a maturity that ensures their safety and maximizes their workout experience.
  • How is equipment cleaned and maintained?
    Our studio is professionally cleaned daily, ensuring all equipment and surfaces are sanitized. Additionally, we provide sanitizing wipes for members to use before and after their sessions on the Reformers. We encourage all members to wipe down equipment after use, helping to keep our community healthy and our equipment in top condition.
  • Can I pause my membership if needed?
    Yes! You can fill out a form within our app or write to us at hello@orapilates.com.au to pause your membership for as long as you need. Please note that a 1-week notice is preferred.
  • Are the weekly memberships locked in?
    No! There is no lock in contract for our weekly memberships. If you need to pause the membership, please email us ahead of time to hello@orapilates.com.au. If our studio isn't for you and you would like to end the membership please advise us with two weeks notice.
  • How do I access the Studio?
    Upon signing up to a membership/class pass you will receive a welcome email with instructions to download our app through Momence. Within the app you can unlock our front door!
  • How many reformers & massage chairs are there?
    We have 9 reformers and 3 massage chairs. The massage chairs are not able to be booked and are on a first come first serve basis.
  • Do you have bathroom facilities?
    Yes!
  • What are the staffed hours?
    We are a self-run studio! Essentially unmanned with no staff hours. We trust the guidance of the instructors on your screens and in your ability to practice safe pilates.
  • What should I bring to a Pilates session?
    Wear comfortable workout clothes, grippy socks, water bottle, and of course your wireless Bluetooth headphones. We do have some spare headphones if you forget yours :)
  • How much does a membership cost?
    We have 2 membership options - Unlimited access for $47.50/week and a Twice a Week membership for $24.95. Most people start with the ORA Experience, 14 days unlimited access for $49 to see if the vibe is for them :)
  • Safety after dark concerns?
    Our studio is equipped with round-the-clock security and ambient lighting for those late-night sessions. We have panic buttons on both levels and CCTV to ensure you are protected. Your safety is our priority and we take it seriously.
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